Support

We answer within two working days.

Email support@wombu.eu. Tell us what you were trying to do and what happened instead — that alone usually saves a round trip.

Delete your account

Open the app, go to Settings → Account → Delete account. It happens immediately and you do not need to ask us. If you owned a club, transfer it to someone else first, or it will be deleted with you.

Forgotten password

Tap Forgot your password? on the sign-in screen. The link is valid for a short time and can only be used once. If the email does not arrive, check spam — and check you have not previously unsubscribed from our email.

Change your club's plan

Club → Settings → Plan. You can move up or down at any time. Subscriptions are billed through the App Store or Google Play, so cancelling happens in your device's subscription settings — not in Wombu. That is Apple's and Google's rule, not ours.

Restore a purchase

Reinstalled the app, or moved to a new phone? Club → Settings → Plan → Restore purchases brings back what the club already paid for.

Report a member or content

Contact the club's owner or manager first — they can remove content and members in their own club. If the problem is the club owner, email support@wombu.eu and we will act within 24 hours.

Security

Found a vulnerability? Please tell us privately at security@wombu.eu before disclosing it publicly. We will not take legal action against anyone reporting a genuine issue in good faith.